Computer & Network Services, PC Services, PC Help, Computer Repairs, Computer Support in Chelmsford, Galleywood, Chelmer, Baddow,  Moulsham, Tile Kiln, Springfield and surrounding areas  Computer & Network Services, PC Services, PC Help, Computer Repairs, Computer Support in Chelmsford, Galleywood, Chelmer, Baddow,  Moulsham, Tile Kiln, Springfield and surrounding areas
   
 
 
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Acceptable Use
 

Definitions
'The Company' means: AGS Global Limited t/a tec2 whose registered office is Lakeview House, Billericay, Essex CM12 0EQ. 'Customer' means: the Customer of AGS Global Limited. 'Services' means: services provided by the Company either in the direct or indirect control of the Company. 'Website' means: A website and all associated files. Service means: Services supplied by the company to the customer.

Acceptable Use Policy
Acceptable Use Policy below defines the actions which The Company considers to be abusive, and thus, strictly prohibited. In using The Company's services you agree to the conditions herein. Should any action be taken by The Company in the suspension or the withdrawal of Services the Customer shall forgo any claims against The Company in respect of refunds for unused Services and any performance claims against The Company. The examples named are non-exclusive, and are provided for guidance to the Customer. If you are unsure whether any contemplated use or action is permitted, please submit a support request and we will endeavour to assist you. Customers are also reminded that you may violate some of the actions listed below via other Internet Service Providers on behalf of, or to advertise, any service provide to the Customer by The Company. Customer's must ensure that all services associated with there account are used in accordance with The Company policy.

General Conduct
Customers are prohibited from transmitting on or through any of The Company's services, any material that is, in The Company's sole discretion, unlawful, obscene, threatening, abusive, libellous, or encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any local, state, national or international law. The Company's Services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of UK, European, or other International regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute.

Security
Customers may not use The Company's services as to attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for the Customer, logging into a server or account the Customer is not expressly authorised to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organisation's security policy. Customers may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding. mailbombing, or other deliberate attempts to overload or crash a host or network.

Servers
The Customer will ensure that all website content has been suitably tested prior to publication to a server. Should The Company suspect that a particular website is abusing the resources of a server The Company reserves the right to suspend or limit the resources The Company would normally make available. Normal service will only be resumed once the Customer has identified and rectified any anomalies within the website. The Company at its discretion may also make a charge to the Customer for the work involved by The Company in identifying the abuse of the servers resources. Customers are not authorised to load or install any application or component of any description to a server. The Customer can request the Company to install such via the Support System. A charge for installation and any relevant software license fees will be applicable.

Law Enforcement co-operation
The Company will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Customers or Users who violate systems or network security may incur criminal or civil liability.

E-mail and other types of Internet-based message distribution The Company has zero tolerance for Unsolicited Commercial Email (UCE) that is in any way associated with The Company, its clients, or any of its client's associates. Customers are prohibited in anyway whatsoever from using UCE as a means of advertising data or Services to distribute such materials. Please review the information at http://spam.abuse.net for more information on what constitutes UCE, or 'Spam.'

Infringements of our UCE policy can result in any one of the following:

  • A warning from The Company, via E-mail or telephone.
  • Removal of DNS for the advertised or originating site.
  • Temporary shutdown of the server or a block on outgoing mail.
  • Permanent disconnection of service.

Infringements of this policy include, but are not limited to:

  • Attempting to transmit an e-mail via The Company's services from a domain name that is not known on the The Company network.
  • Sending mail to users who have not specifically requested to receive such mail, including opt-out mailing lists.
  • Sending, being involved in sending, or employing a third party to send mail which advertises or mentions a site hosted at The Company to users that have not specifically requested this mail.
  • Forging of message headers to mask the originator of the message.
  • Harassment, whether through language, frequency, or size of messages, is prohibited.

Limitations - Business Customers Only
Whilst The Company will at all times make every effort to ensure the performance and delivery of Services that are directly within its control or not, The Company gives no warranties of any kind, expressed or implied for services provided to the Customer. The Company disclaims any warranty or fitness for a particular purpose. This includes loss of business, custom, loss of data and all service interruptions unless otherwise stated by The Company or agreed with the customer in writing.

Indemnify - Business Customers Only
The Customer agrees that it shall defend, indemnify, save and hold harmless The Company from any and all demands, liabilities, losses, costs and claims, including all legal fees, that may arise or result from any service provided or performed or agreed to be performed by a Customer, its clients, agents, employees or representatives. (1) any injury to person or property caused by any products sold or otherwise distributed in connection with The Company's services; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective Product sold via The Company's services.

These terms and conditions are subject to English Law.

The Company reserves the right to revise these terms at any time without due notice.

Last revised 13th May 2010

 
 

 

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