Computer & Network Services, PC Services, PC Help, Computer Repairs, Computer Support in Chelmsford, Galleywood, Chelmer, Baddow,  Moulsham, Tile Kiln, Springfield and surrounding areas  Computer & Network Services, PC Services, PC Help, Computer Repairs, Computer Support in Chelmsford, Galleywood, Chelmer, Baddow,  Moulsham, Tile Kiln, Springfield and surrounding areas
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Privacy Policy

'The Company' means: AGS Global Limited, t/a tec2, whose registered office is Lakeview House, Billericay, Essex CM12 0EQ. 'Customer' means: the Customer of AGS Global Limited. 'Services' means: services provided by the Company either in the direct or indirect control of the Company. 'Website' means: A website and all associated files. Service means: Services supplied by the company to the customer.

Data Security
The Company will protect the confidentiality of its Customer's information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of The Company. 

How is Customer information used?
The Company does not share Customer information with partners or other organisations. The Company will use Customer information as required to conduct its day to day business,  to provide Customers with information about The Company's services or products, information on new or upgraded services or products, special offers or other services or products which may be of interest to the Customer.

Opt Out & Modifications
Customers may opt out of receiving notices of new, upgraded products or from The Company by sending a request to In this request Customers must identify: service purchased from The Company, domain name (if applicable), contact information, and the date the service was purchased. However, Customers may not opt out of receiving information from The Company which is essential for maintaining or updating Customer's accounts or system information.

Disclosure of Customer information
The Company will not disclose its Customer's account information unless The Company has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of The Company, it's Customers, or others, or where The Company has a good faith belief that the law requires such disclosure or is instructed by a court to do so.

The Company also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that The Company stores or transmits for its Customers. The circumstances under which The Company will disclose such electronic Customer communications are when:

  • it is necessary in order to provide service to the Customer;
  • it is necessary to protect the legitimate interests of The Company and its Customers;
  • it is required to cooperate with interception orders, warrants, or other legal process that The Company determines in its sole discretion to be valid and enforceable; and
  • it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by The Company and appear to pertain to the commission of a crime.

The Company disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its services unless by court order to make such information available. The Company will, however, review, delete or block access to communications that may harm The Company, its Customers or third parties. The grounds on which The Company may take such action include, but are not limited to, actual or potential violations by the Customer in the use of The Company's services.  

Limitations - Business Customers Only
Whilst The Company will at all times make every effort to ensure the performance and delivery of Services that are directly within its control or not, The Company gives no warranties of any kind, expressed or implied for services provided to the Customer. The Company disclaims any warranty or fitness for a particular purpose. This includes loss of business, custom, loss of data and all service interruptions unless otherwise stated by The Company or agreed with the customer in writing.

The Customer will have no recourse to The Company if a customers account is in arrears; The Company has suspended or withdrawn services as a result of the customer being in breach of any of the terms in the use of the services; is subject to a wind-up order,  has been placed into receivership, or ceased trading. 

Indemnify - Business Customers Only
The Customer agrees that it shall defend, indemnify, save and hold harmless The Company from any and all demands, liabilities, losses, costs and claims, including all legal fees, that may arise or result from any service provided or performed or agreed to be performed by a Customer, its clients, agents, employees or representatives. (1) any injury to person or property caused by any products sold or otherwise distributed in connection with The Company's services; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective Product sold via The Company's services.

These terms and conditions are subject to English Law.

The Company reserves the right to revise these terms at any time without due notice.

Last revised 13th May 2010



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© Copyright 1999-2009, AGS Global Ltd, Registered Office: Lakeview House, Billericay, Essex CM12 0EQ